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and support

Our customer support team is based in the UK, so we’ll always be available to help when you are. If you don’t want to talk to someone, don’t worry! We’ve got a wide range of support services that come packaged with JTGO.

Where do I begin?

Once you’ve decided JTGO is the system for you, reach out to us and we’ll schedule a no-obligation, free demonstration of the software. One of our team will walk you through it to make sure you’re happy, and explain all of the resources at your fingertips so you can make the most of your recruitment software.

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Is there an implementation process?

We’ve designed JTGO to be an out-of-the-box recruiting solution for SMEs looking to grow. So easy-to-use, it’s the perfect applicant tracking system for beginners to find their way around! But that doesn’t mean you’ll be left alone to set it up.

A member of our implementation team will contact you and get you started. They’ll collect some information from you, like social media links, and the job boards you want to connect to, and set up some of the provisional processes.

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Easy-to-use RECRUITMENT software

We’ve designed JTGO to be easy-to-use and the perfect recruitment system for growing companies, small businesses, and start-ups. Maybe you have a small hiring team, maybe you have no hiring team at all! JTGO will be perfect for you.

Our goal is to give you a recruiting system that’s so simple that you won’t need our help! But if you do, don’t worry, we’ve got you covered.

The implementation process is quick, simple, and easy, and we’ve had fantastic feedback from our clients on how intuitive our applicant tracking system is.

Join the future of recruitment

UK support for UK business

All of our customers have access to our helpdesk – manned by human beings, not robots. If you’re having any problems with your ATS – or you’re just stuck and not sure where to begin, they’ll be happy to help you with your queries!

Client success is at the heart of what we do. New features are always being worked on and you’ll have groundbreaking functionality at your fingertips as soon as they’re ready to use. Our customer support team are award-winning and happy to help, so you won’t be left stuck in the mud!

Talent consultation

Our parent company – Jobtrain – have a Talent Intelligence team that will be happy to consult with you on your recruitment process and how to get the most out of your hiring strategy.

This is a service offered to all companies – not just JTGO clients – so be sure to reach out to our talent experts if you want to learn more about how we can help!

Learn more about talent intelligence

HOWard – your virtual PA

For JTGO, we’re revolutionising how our chatbot – HOWard – can help with your hiring needs. HOWard sits at the bottom of your screen, and with a simple click, can answer any of your questions without you needing to leave the system! When you enter JTGO, HOWard will give you a tour of the system, explaining how each feature works and what it does.

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